Victory Van Privacy Policy

Effective Date: March 28, 2025

Victory Van Corporation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://victoryvan.com and its associated landing pages (“Website”), including any other media form, mobile website, or mobile application related or connected thereto.

By using our Website and submitting your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

Voluntarily Provided Information

• Fill out a form to request a moving estimate or schedule a service
• Subscribe to our newsletter or updates
• Engage with our customer service team
• Submit inquiries through our contact forms or booking system

Personal Information Collected

• Name
• Email address
• Phone number
• Physical address
• Move date and type of service requested
• Any other information you provide voluntarily

Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Usage data (time spent on site, pages visited, etc.)
• Referring URL

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze trends, administer the website, and track users’ movements around the site. You can control the use of cookies through your browser settings.

2. How We Use Your Information

• Provide, operate, and improve our services
• Process your requests and manage bookings
• Send administrative information like updates and confirmations
• Respond to customer inquiries and offer support
• Analyze usage patterns to improve user experience
• Send marketing communications (if opted in)

SMS & Mobile Communications

Victory Van Corporation collects phone numbers through website forms on our main website and subdomain landing pages. By submitting your information and providing consent, you agree to receive service-related text messages, including appointment confirmations, scheduling updates, and customer support communications. Message frequency varies based on your interaction with our services. Messaging is strictly limited to customer care purposes and does not include marketing or promotional content.

SMS & Mobile Information Policy

Use of Mobile Information

Victory Van Corporation may collect your mobile phone number to provide service-related communications, including appointment confirmations, scheduling updates, service notifications, and customer support messages.

No Marketing Use

Mobile information will not be used for marketing or promotional purposes. All communications are strictly related to your requested services.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Limited Operational Use

Information sharing is permitted only with subcontractors and service providers that support business operations, such as customer service and messaging delivery. These providers are required to use the information solely for operational purposes.

SMS Consent Protection

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

3. How We Share Your Information

Service Providers

We may share your data with trusted third-party service providers who assist in operating our Website or providing services to you.

Legal Obligations

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger or sale, your information may be transferred to the acquiring entity.

Mobile Data Privacy & Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Rights and Choices

Under GDPR (EU Users)

• Right to access and update your information
• Right to request data erasure
• Right to object to data processing
• Right to data portability

Under CCPA (California Users)

• Right to know what personal information we collect
• Right to delete your information
• Right to opt-out of the sale of your information (if applicable)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@victoryvan.com.

5. Data Retention

We retain your personal information as long as necessary for the purposes outlined in this Privacy Policy, unless a longer period is required by law.

6. Security Measures

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Victory Van Corporation
Email: marketing@victoryvan.com
Phone: (800) 572-3131
Address: 110 Terminal Drive, Sterling, VA 20166

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Effective Date.” Continued use of our Website after changes become effective means you agree to the updated policy.